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Privacy Policy for Digirivo.com

Last Updated: 1-08-2025

At Digirivo.com, we are committed to protecting your privacy and ensuring a safe online experience when purchasing IPTV subscriptions. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services. By using Digirivo.com, you agree to the terms of this policy.

1. Information We Collect

We collect several types of information to provide, improve, and protect our services. The data we collect depends on how you interact with Digirivo.com.

a) Personal Information

When you create an account, make a purchase, or interact with our services, we may ask you to provide certain personal information, including:

    • Full Name

    • Email Address

    • Phone Number

    • Billing Address

    • Payment Information (e.g., credit/debit card details or PayPal information)

    • Account Username and Password

    • Subscription preferences (e.g., subscription plan or package)

    • Any other details you provide through forms, surveys, or customer support

b) Payment Information

To process payments for IPTV subscriptions, we collect financial information necessary for completing transactions. This may include:

    • Credit or debit card details

    • Payment processor information (e.g., PayPal account)

    • Billing address

Please note that we do not store your payment information. All transactions are processed securely by third-party payment processors.

c) Non-Personal Information

In addition to personal information, we may collect non-personal data that helps us improve our services, including:

    • IP Address

    • Browser type and version

    • Device type (smartphone, tablet, desktop)

    • Operating system

    • Pages visited and time spent on our website

    • Referring website or search query

2. How We Use Your Information

We use the collected information for various purposes, including:

    • To Process Transactions: We use your personal and payment information to process your IPTV subscription purchases, renewals, and refunds.

    • To Improve User Experience: We analyze data about your usage to enhance our website, products, and services, ensuring a smoother and more efficient experience.

    • To Provide Customer Support: We use your contact information to address inquiries, offer assistance, and resolve issues.

    • To Communicate: We may send you updates regarding your subscription, promotional offers, news, and updates about our services.

    • To Ensure Security: We use information to detect and prevent fraudulent activities and to safeguard the integrity of our platform.

    • To Comply with Legal Obligations: In compliance with applicable laws and regulations, we may need to use and disclose your data for legal reasons.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and track usage patterns on Digirivo.com. Cookies are small files stored on your device that allow us to:

    • Remember your login
    • Understand user preferences and behavior on our site

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    • Provide personalized content and ads

    • Improve site performance

You can control cookie settings through your browser. However, disabling cookies may affect certain features of our website and your overall user experience.

4. How We Protect Your Information

We prioritize the security of your data and employ industry-standard encryption and security practices to safeguard your personal information. These measures include:

    • Encryption: Sensitive data (such as payment information) is encrypted using SSL (Secure Socket Layer) technology to ensure safe transmission.

    • Secure Payment Processing: We use trusted third-party payment processors to handle financial transactions securely.

    • Access Controls: We restrict access to your personal data to authorized personnel only and employ secure servers to prevent unauthorized access.

While we take all necessary steps to secure your data, please be aware that no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to minimizing risks.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

    • Third-Party Service Providers: We may share your information with trusted third-party vendors who provide services such as payment processing, customer support, and analytics. These third parties are obligated to keep your data confidential and use it only for the purposes for which it was shared.

    • Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or to comply with other legal processes. This may include protecting our rights, property, or safety, or that of our users or the public.

    • Business Transfers: In the event of a merger, acquisition, or sale of Digirivo.com, your personal data may be transferred as part of the transaction. You will be notified if this occurs and given the opportunity to opt-out of certain data uses.

6. Your Data Protection Rights

Under applicable data protection laws, you have the following rights concerning your personal data:

    • Access: You have the right to request access to the personal data we hold about you.

    • Correction: You may request to correct any inaccuracies in your personal information.

    • Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations or active subscriptions).

    • Restriction of Processing: You have the right to request that we limit how we process your personal data in certain cases.

    • Objection: You may object to the processing of your personal data for direct marketing purposes or in cases where processing is based on legitimate interests.

To exercise any of these rights, please contact us at the contact information provided below.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, and resolving disputes. When no longer needed, your personal data will be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information with them.

9. Children’s Privacy

Digirivo.com is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under this age. If we discover that we have inadvertently collected data from a child under 13, we will take immediate steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Email: digirivo@gmail.com
Phone:
Support: Support@digirivo.com

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